Why does the DVR say the memory is full when it’s not?

The DVR can record approximately 70 hours worth of SD programs before the disk is full. Recording HD programs, although not advised, will increase the amount of disk space used and will lessen this time frame. When the disk is full a pop-up window will display telling you the disk is full and ask whether it should delete recordings to free up space.

  • If the disk space is at or near full – You have the option to select NO and manually delete individual recordings you don’t want to save or select YES to delete all recordings that aren’t locked.
  • If the disk space isn’t close to being full – Make sure you select NO at the prompt to delete recordings. At this time you may want to lock all recordings you want to save. After locking the recordings you want to save, power cycle the DVR. If you continue receiving the prompt that the disk is full, please contact MHTC Technical Support.

Please stop by the MHTC business office in Mount Horeb to pick up a Digital Cable TV Quick Start Guide if you don’t already have one.

Mount Horeb
200 East Main Street - 437-5551
Tech Support
800-843-5827 - 608-437-6850
305 North Iowa Street - 930-9985