Why isn’t the Caller ID showing up on my TV screen?

  • Verify the feature has been turned on. The setting can be found by pressing Menu on the remote and then accessing the Vault.
  • If the feature is already enabled try resetting the set-top box.
  • If you continue to have problems, please contact MHTC Technical Support at 437-6850.

Mount Horeb
200 East Main Street - 437-5551
Tech Support
800-843-5827 - 608-437-6850
305 North Iowa Street - 930-9985