Why is my TV screen just getting a black picture? (Entone customers)

Typically this happens when the stream is turned off by accident when using the Entone remote.

If the STB button was pushed on the remote and then the Power button is pushed to turn the TV off it will also turn off the stream. Then, if someone pushes the TV button then the Power button to turn the TV back on the TV will come on but the stream will still be turned off.

  • Point the remote away from the TV or hold your hand over the front of the remote covering the infra red light and push STB then POWER to turn the stream back on.
  • You may find yourself having to cycle between the STB, POWER and TV buttons to get the remote to function properly.

See Programming the Entone Remote Control for instructions on how to program the Entone remote control.

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